Delete your Get Tajdeed account
Get Tajdeed is provided by OpsBreak Technologies FZ-LLC. You can request account deletion yourself from Settings, or ask support if you cannot sign in.
Request deletion in Settings
- Sign in to your own account and open Settings, whether you are the workspace owner, an admin or a member.
- Find Delete my account and review the confirmation. Members and admins delete their own login and workspace access. Owners delete the whole workspace, including other members' accounts and records.
- Type DELETE in capital letters and enter your account password when asked. Accounts without a password can use a recent identity confirmation: follow the Security instructions or sign out and sign in again with your identity provider, then return to confirm deletion.
- Choose the final deletion confirmation only when you are ready. Keep any information you need before submitting the request.
Members and admins can delete their own account without the owner's permission. This keeps the workspace, its shared documents and its audit records for the remaining users. Only the owner can delete the whole workspace. Contact support if you cannot access your account.
What changes for each account role
Workspace deletion is permanent and affects all its members. It is not the same as signing out or deleting one document.
- For a member or admin: your login, its sessions, password-reset records and linked sign-in identities are removed. Your access ends; shared document, renewal and audit records remain with the organisation under the privacy policy. This is not a request to erase information held in those shared records.
- For an owner: the workspace and all its member accounts are removed, including their sessions, password-reset records and linked sign-in identities.
- Owner workspace deletion also removes saved document details and renewal records, records for people, vehicles, companies and properties, invitations and workspace reminders.
- Owner workspace cleanup includes any older original files still associated with it. Current scanning does not create an archive of originals; keep your own copies.
If you have a paid subscription, review its cancellation separately before deleting your workspace. Account deletion does not itself submit a subscription-cancellation request. Contact support if you need help.
If deletion is in progress
Cleanup may take time while removal is verified. An in-progress message is not confirmation that deletion has completed. Follow the message shown in Settings; you can check again later or contact support if you need help.
Deletion-processing records and audit records are kept separately from workspace data. Some billing, support, security and third-party provider records may also have separate retention requirements. See the privacy policy or contact support for the applicable details.
Cannot sign in or need help?
Email support@gettajdeed.com with the subject Delete my Get Tajdeed account. Where possible, write from the email address registered to your account and explain whether you want to delete your own login, delete a workspace you own, or request help with information retained in shared records. We may need to verify your identity or authority before acting.
Do not email your password, sign-in codes, identity-document images or other sensitive documents. Explain the access problem first so support can guide you.